How to Fix a Bissell Vacuum Cleaner Brush That Rotate

Ensure the Vacuum is Turned On:

Press the power button to ensure the vacuum cleaner is turned on.

Check the Brush Roll:

Inspect the brush roll for any obstructions such as hair, string, or debris wrapped around it. Remove any obstructions to allow the brush roll to rotate freely.

Clean the Belt or Gear:

The brush roll of your Bissell vacuum cleaner is driven by a belt or gear. Check for any stuck objects, dirt, or broken parts in the belt or gear mechanism. Clean the belt or replace it if it's broken. Make sure the belt is properly aligned and tensioned according to the vacuum's user manual.

Check Brush Roll Bearings:

Examine the bearings at the ends of the brush roll. If they are damaged or worn out, they may prevent the brush roll from rotating. Replace the bearings if they are faulty.

Test in Different Modes:

Try using the vacuum cleaner in different cleaning modes. In some models, the brush roll might not rotate in certain modes. Verify if the brush roll rotates when you switch to the appropriate mode (carpet or hard floor).

Check the Height Adjustment Lever:

Most Bissell vacuum cleaners have a height adjustment lever to adjust the brush roll height depending on the surface. Ensure the lever is in the correct position for your type of floor. If the lever is set too high, it may prevent the brush roll from rotating.

Test Vacuum on Different Surface:

Test the vacuum on different surfaces, like carpet and bare floor. Some vacuum cleaners have a feature that enables or disables the brush roll depending on the surface type. Make sure the vacuum is set for the right surface type.

Ensure Correct Assembly:

Check if the vacuum cleaner is correctly assembled. Refer to the user manual for the proper assembly instructions. Proper assembly is essential for the smooth operation of the brush roll.

If the problem persists after trying these steps, refer to the user manual for specific instructions related to your Bissell vacuum cleaner model or seek assistance from Bissell customer support for further troubleshooting and repair options.