Inspect the window for cracks, holes or breaks. If there is obvious damage, the window will need to be repaired. However, if the window appears undamaged, it should function normally. It is common for Andersen windows to lose a small amount of gas. They still retain their full insulating ability even when they are only 80 percent filled with gas.
Call an Andersen repair technician if the window is damaged or foggy. A foggy or discolored window has lost all of its gas and its insulating ability. If the window is still under warranty, it can be replaced or repaired by the manufacturer. Andersen guarantees its windows for 20 years.
Replace the window immediately if it is misshapen. Gas-filled windows will sometimes lose gas so quickly that they can't suck enough air back in to replace it. This makes the glass start to buckle, and the window can eventually break.